Pricing
Simple, Transparent Pricing.
No Per-Minute Charges.
Every plan includes the full dispatch operation and real-time dashboard. Charge on signup — no trial period. Your crew size sets your price — nothing to pick.
30 Min
Live — Or First Month Free
1 Miss
= That Month Free, Every Month
The Guarantee
No Trial Period. A Real Guarantee Instead.
Performance
Miss one emergency call, that month is free — every month, for as long as you're a customer.
See the terms →No lock-in
Cancel anytime, no contracts.
Dispatch Lite
$399
/mo · Solo operators & small crews — up to 5 techs
- Up to 5 techs on your on-call roster
- Up to 2 escalation contacts
- The full dispatch operation: answer, qualify, dispatch, confirm, escalate, log
Full Dispatch
$749
/mo · Growing operations — up to 15 techs
- Up to 15 techs on your on-call roster
- Up to 5 escalation contacts
- The full dispatch operation: answer, qualify, dispatch, confirm, escalate, log
Dispatch Command
$1,199
/mo · Large operations & multi-location — 16+ techs
- 16+ techs, unlimited escalation contacts
- Multiple locations
- The full dispatch operation: answer, qualify, dispatch, confirm, escalate, log
You don't pick a plan — your price is derived from your crew size at signup.
All Features
Full Feature Comparison
| Feature | Lite $399 | Full $749 | Command $1,199 |
|---|---|---|---|
| Full AI dispatch operation | |||
| Urgency screening | |||
| Tech confirmation & follow-up | |||
| Automatic escalation (if no response) | |||
| Real-time dashboard | |||
| Call transcripts & AI summaries | |||
| Dispatch & response analytics | |||
| Tech rotation (even distribution) | |||
| On-call schedule management | |||
| On-call roster size | Up to 5 | Up to 15 | Unlimited |
| Escalation contacts | Up to 2 | Up to 5 | Unlimited |
| Locations | 1 | 1 | Multiple |
Under The Hood
The Same Dashboard, Every Plan
Your answering service sends a text and moves on. MSO gives you a live operations dashboard — every call, every dispatch, every escalation, visible the moment it happens.
Price Comparison
How Much Does Your Answering Service Actually Cost?
They charge by the minute for message-taking. MSO charges a flat rate for the full operation.
Ruby
pricing now quote-built on ruby.com; entry price per third-party listings — larger plans historically ran to $1,725/mo
from ~$245/mo
PATLive
75–600 minutes; overage $2.00–$2.35/min
$75–$1,170/mo
Smith.ai
30 calls; billed per call — plans run to $2,100/mo for 300 calls
from $300/mo
Sameday AI
500–1,000 AI minutes; enterprise is quote-only
$449–$789/mo
AnswerForce
AnswerForce doesn't publish pricing — plans are quote-based. Third-party estimates put entry plans in the $259–$349/mo range for 100–200 minutes, but AnswerForce hasn't confirmed those figures publicly.
Undisclosed
Full Dispatch
Flat rate — full dispatch + follow-up + escalation + dashboard, no per-minute charges
$749/mo
Vendor prices verified directly from each provider's own pricing page, July 2026.
FAQ
Frequently Asked Questions
Pick a Plan. Go Live in 30 Minutes.
Charge on signup, no trial period — and if we miss one emergency call, that month is free.