Your After-Hours Emergency Dispatcher.
Answers every emergency call, qualifies urgency, and gets a real tech on-site — while you sleep.
Live in 30 minutes — forward your line or use your new MSO number. No contracts.
4,600+
Emergency Dispatches
0
Missed Calls
<5 Min
Call → Dispatch
4,600+
Emergency Dispatches
0
Missed Calls
<5 Min
Call → Dispatch
Trusted by trades running real emergencies
“Before MSO, after-hours calls turned into lost emergency jobs to competitors. Now they turn into dispatched jobs.”
Trusted by Mainline Plumbing · Toronto
Build your dispatcher. Hear it take a real emergency call.
What do you run?
Your business
We cover everything outside those hours.
What gets someone dispatched?
That's your dispatcher — ready tonight. No contracts · 30-min setup.
Activate this dispatcherFrom First Ring to Confirmed Tech
Answer. Dispatch. Track. Resolve.
The same call you just heard — and what happens when nobody answers.
Step 1 — Answer
The call is picked up in seconds
- Customer calls your after-hours line
- Your MSO agent answers — no voicemail, no hold
- Takes the intake: name, address, the emergency
<3 SEC
Answer time
incoming call…
Customer Calling
123-456-7890
Step 2 — Dispatch
Your tech gets the full job card
- Job card texted to your on-call tech
- He replies “Ok” — that's the confirmation
- Receipt logged against the job #
<5 Min
From call pickup to tech receiving the dispatch
Today 6:37 PM
Step 3 — Track
Every job lands on your dashboard
- Dispatch time and confirmation time, timestamped
- Job # and tech on every card
- Desktop and phone — the same live view
EVERY STEP
Logged & timestamped
Step 4 — Resolve
No answer? Your escalation chain takes over
- On-call tech goes quiet — 20 minutes, no confirmation
- The chain you configured kicks in, in order
- Calls + texts #1 until a human confirms
0
Missed emergencies
Escalations
Automatic coverage when a tech doesn't confirm
TP-0004 · Burst pipe — basement
Dispatched 09:12 PMMike R.
On-call tech
You hold the controls.
Swap shifts in seconds
Drag a shift, change the on-call tech, right from your dashboard.
Your rotation, your order
Add techs to the roster and set who's next up — the engine follows your order, every night.
You choose the escalation chain
Pick who gets called when a tech doesn't confirm — #1, #2, #3, in the order you set.
Not an emergency? Full intake anyway — booked into Jobber when connected, or queued for your office in the morning. Logged on the same dashboard either way.
The Difference
We Dispatch. They Take Messages.
An answering service, a night hire on payroll, another vendor — every one ends the call short of a tech confirmed on the job.
Service · Night Hire · Other Vendors
- A message taken — no tech dispatched
- Asleep, sick, or off shift at 4 AM
- $800–$1,500/mo · hire: $5,000+/mo
MSO After-Hours Dispatch
- Answers in under 3 seconds, every time
- Qualify → dispatch → escalate → confirm
- From $399/mo flat, no per-minute fees
500+
Dispatches
0
Missed Calls
$30K
Captured Monthly
Escalates through your whole roster — no single point of failure.
Proven on a real 15-truck operation, handling live emergencies weekly.
Every call logged — transcript, timeline, and confirmation, nothing lost.
Pricing
Simple, Flat-Rate Pricing
No per-minute charges. No free trial. Charge on signup.
Every tier runs the full dispatch operation: answer, qualify, dispatch, confirm, escalate, log.
Many shops already pay a tech $150–$300/week just to carry the on-call phone.
Dispatch Lite
$399
/mo · Solo operators & small crews — up to 5 techs
- Up to 5 techs on your on-call roster
- Up to 2 escalation contacts
Full Dispatch
$749
/mo · Growing operations — up to 15 techs
- Up to 15 techs on your on-call roster
- Up to 5 escalation contacts
Dispatch Command
$1,199
/mo · Large operations & multi-location — 16+ techs
- 16+ techs, unlimited escalation contacts
- Multiple locations
Stop Being the First Ring Tonight.
MSO answers, qualifies, dispatches your roster, and escalates by your rules — you only get pulled in when you choose to be.